Match your approach to the person’s needs | Espionage Method Training

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Practical lesson 3 of 17 · The Espionage Method

Original training with Luis Garcia

Match your approach to the person’s needs

Luis explains how to look beyond a surface request, notice a mismatch between the message and the person’s need, and use questions and direction at the appropriate point in the conversation.

Luis Garcia · 4:07 · English captions

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Keep testing the initial understanding of what the person needs.

A message that ignores the immediate concern can create pressure.

Use questions to understand the person before choosing the next step.

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