Research first and stay composed | Espionage Method Training
FREE ACADEMYPractical lesson 5 of 17 · The Espionage Method
Original training with Luis Garcia
Research first and stay composed
Luis explains how to understand the person before making an offer, then keep a calm and consistent tone throughout the conversation.
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Luis Garcia · 2:43 · English captions
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Research the person’s language, stated problem and desired outcome.
Use questions to learn whether you can help.
Keep your tone consistent and adapt without reacting to every shift in emotion. This lesson draws from Luis’s adaptation of Chris Voss’s negotiation tactics.
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